Business Spotlight: Chris Doughty State Farm Insurance

For Chris Doughty, his career focuses on helping people manage the risks of everyday life, recovering
from the unexpected, and realizing their dreams. Now Doughty has realized one of his own dreams by opening a second location for his insurance agency right here in Windham.

Doughty has been in the insurance industry for more than two decades, formerly operating State Farm agencies in Waterboro and Portland, and currently at 723 Main St. in Westbrook. But now he’s excited to open a new location at 765 Roosevelt Trail in Windham across from Planet Fitness and serve the community.

“We offer auto, home, life, disability and business insurance as well as financial services such as annuities and retirement planning,” Doughty said. “We take a comprehensive look at our clients’ complete insurance protection package and make sure they have no potential gaps that could cause issues for them down the road.”

The new Windham location is something that Doughty has hoped for since he started in the insurance industry.

“I really want to build our business here,” he said. “I live in Windham, I coach in Windham, and my kids go to Windham schools. This is the culmination of many years of hard work to open this office. As a second- generation owner of the business, I pride myself on our team’s ability to build strong relationships with our clients. Our clients enjoy doing business with us because they know they can call or stop in and always talk to a familiar friendly face from our team. We offer customized home, flood, auto, boat, condo, renters, personal articles, RV, motorcycle, umbrella, pet, commercial and life insurance policies and mutual funds and annuities.”

And teamwork is something that Doughty is familiar with, having played baseball for Saint Joseph’s College and earlier this year he was named as the new varsity baseball coach at Windham High School. He lives in Windham with his wife, Sara, two children, Eva, age 9, Troy, age 7, and the family dog, King.

His athletic success, coupled with his attentive, personalized, and exceptional customer service, outstanding product knowledge and vast expertise has led to some major accomplishments with State Farm Insurance as well. Doughty is the first State Farm agent in Maine to be given multiple locations. He also is a State Farm Chairman’s Circle qualifier recognizing the Top 10 percent of agents nationwide.

“I personally feel the customer service you receive at my agency is second to none and really separates us from other insurers,” Doughty said. “We understand you can’t always make everyone happy, but we sure try our best to do so. We truly care about all our clients and the community.”

According to Doughty, a common misconception that many people have is that insurance is a lot more

Chris Doughty, owner and agent at Windham's
new State Farm office located in the Windham
Shopping Center. SUBMITTED PHOTO 

expensive than it really is and that insurance agents are merely claims adjusters looking at saving the company money or trying to find faults.

“It’s exactly the opposite,” he said. “We represent the customer and try to get coverage for everyone. Our job is to build strong relationships with our neighbors and help them as much as possible.”

Doughty said the job of an agency is to deal directly with State Farm as an advocate for the customer and to find them affordable coverage while assisting them to understand what’s in their policy. The company offers free reviews and free quotes on home insurance, life insurance, auto insurance and more.

“Our current pricing with State Farm is the most competitive it has been since I opened my business in 2009,” he said. “Luckily with State Farm backing us they do an excellent job of sending out flyers, postcards, and letters to familiarize our clients with all the discounts we offer. Our team always makes sure to explain all the ways our clients can save money with us as well. We focus specifically on the Greater Portland and Lakes Region, but we have clients all over the state of Maine.”

Hours for the Windham office are 9 a.m. to 5 p.m. Monday through Thursday and 9 a.m. to 4:30 p.m. Friday. Saturday by appointment only.

For more information or to make an appointment, call 207-747-5944 or visit them online at https://mywestbrookagent.com/. Find them on Facebook under Chris Doughty State Farm Insurance. <

Business Spotlight: Raymond Car Wash

When it comes to getting your car sparkling clean, nobody beats Raymond Car Wash.

A trusted community business for the past 19 years, Raymond Car Wash takes the extra step to ensuring complete customer satisfaction through meticulous detailing services and investing in a brand-new state-of-the-art touch-free automatic wash to leave vehicles immaculate and shiny. Located at 1249 Roosevelt Trail, Raymond Car Wash is open 24 hours every day and features quality products, reliability, and well-maintained equipment for everyone seeking an exceptional car or boat washing experience.

“We strive to make sure all of our customers are happy and to provide the best car wash available,” said Raymond Car Wash owner Drew Taylor. “We live here, we work here, and we push ourselves to offer the best car wash possible. The interaction we have with our customers makes it all worthwhile.”

There are four types of automated wash packages available and a handy self-service wash with high-pressure options for soaping, rinsing, waxing and spot-free drying. Raymond Car Wash also features an array of express and interior and exterior detailing services and complete inside and outside reconditioning for your vehicle at affordable prices.

The staff includes Car Wash and Detailing Manager Melissa Duchesneau, Assistant Detailer Linda Mayer, and Facilities Supervisor Derek Weltz, who take great pride in seeing clean vehicles leave the site driven by happy customers. Taylor said that their attention to detail and expertise is one of the reasons Raymond Car Wash continues to be a customer favorite in town for nearly two decades.

“The challenging aspect is making sure everything is operational and in good working order so you can drive away in a clean, shiny car,” Taylor said. “A misconception is that a business like this takes care of itself and that’s not the case. An automated car wash takes attention daily, weekly and we put in the effort to make sure everything is working properly every time our customers visit. If not, our policy is come back if you’re not happy, and we’ll certainly make it right.”

Basic detailing services are thorough and include hand wash and scrub, express wax and protectant, all glass and mirrors cleaned inside and outside, express interior vacuuming, the dashboard wiped down and tires dressed. Exterior detailing includes hand wash and paint decontamination, buff polish and protectant, vinyl trim reconditioned, windows cleaned inside and outside, wheels and rims cleaned, and tires dressed. Interior detailing features vacuuming and shampooing of carpets, mats, and upholstery, clean consoles, door panels, jambs, knobs and gauges, vinyl and plastic surfaces dressed, glass and windows cleaned, and leather cleaned and conditioned. Call for pricing.

Online reviews are exceptional.

“Amazing car wash! Best in the area.” Hayes Henderson

“Raymond Car Wash did an amazing job detailing my car. Melissa exceeded our expectations!” Susan Shoberg

“Such a great job! Drop off in the morning and pick up afternoon. makes me feel like a new car and not another payment. super clean and fresh!” Kim DeCesere Merrill

“Automatic car wash cleans my car pretty good compared to other car washes.” Brianna Palmer

“Updated automatic car wash works great!! My truck had dried mud all over it from a muddy road, and it did a great job cleaning it off. Did a better job than I was expecting!” Scott Allen

Taylor said Raymond Car Wash remains popular because the business and employees care about providing an exceptional experience and value to customers.

“We’re very mindful to take care of our customers,” he said. “Our goal is to deliver outstanding services to keep your vehicle as clean as possible.”

For a spotlessly cleaned vehicle or boat with attentive and personalized service to boot, call 207-655-4643 for detailing appointments or send an email to raymondwash.detail@gmail.com. Detailing services are offered by Raymond Car Wash from May through October, weather permitting. Hours of operation for detailing are from 9 a.m. to 5 p.m. Tuesdays through Fridays and on Sundays. The self-serve car wash remains open 24/7 year-round. <

Business Spotlight: Trafford Truck Equipment

If you haven’t heard of Trafford Truck Equipment yet, you should know that the New Gloucester-based business is quickly developing a loyal and dedicated following for its personalized customer service, quality product lines, exceptional pricing, and meticulous attention to detail.

Rely on Trafford Truck Equipment to customize your truck
for work or play. From Fisher plows and Duramag bodies
and dumps to custom fabrication and everything in
between, you can rely on them to do precision work
every time. SUBMITTED PHOTO

Under new owner Dan Williams, Trafford Truck Equipment at 531 Penney Road in New Gloucester is on a mission to help customers be as profitable as possible while getting their jobs done faster, safer, and more efficiently.

Trafford sells and installs truck equipment such as Duramag Truck Bodies, Magnum Racks, and other custom fabrications. It also sells, installs, and services Fisher plows and sanders, Douglass plows, and a wide range of other truck products.

No matter if you’re looking for a top-of-the-line truck rack or custom welding and fabrication services, Trafford Truck Equipment is committed to providing you with the highest quality truck upfitting around.

In business since 2009, the Trafford Truck Equipment staff has the knowledge, technical expertise, and experience to handle the most challenging of projects. It is a full truck equipment facility, specializing in the installation of all types of truck implements such as snow and ice removal equipment, emergency lighting, van body liftgates, and pickup truck liftgates.

The truck outfitting shop carries an extensive line of quality strobe lighting, and other affordable truck accessories and leveling kits.

“This is the perfect time to upfit your work truck or your daily driver,” Williams said. “We have tons of options and are ready to make your visions a reality. We now stock both Maine-ly Batteries, Inc. and B&W Trailer Hitches.”

Wiliams says that Trafford Truck Equipment is not some hole-in-the-wall type of shop and takes its work and its customers seriously. But because the business is designed to be smaller and has less overhead than larger competitors, that works to the advantage of its customers.

“It certainly allows our pricing to be highly competitive compared to bigger shops,” Williams said. “It also lets us focus more on personalized customer service and providing exceptional value in the products we sell and service.”

Convenience and availability are significant factors when choosing a truck outfitting shop for a project and Trafford Truck Equipment has those areas covered for its customers, Williams said.

“We are open from 7:30 a.m. to 5 p.m. Monday through Friday and remain available throughout the winter months,” he said. “Our customers can be assured that we are there to help them every step of the way. And with us doing the installation and the service work, we make sure it’s done right.”

The outstanding service delivered to customers at Trafford Truck Equipment is second to none in the Lakes Region of Maine. They answer the phone promptly, answer all questions courteously and all quotes and estimates for projects are entirely free.

“We take great pride in what we do,” Williams said. “We stand behind our products and services.”

Reviews for Trafford Truck Equipment are nothing short of amazing.

“Highly recommend these guys! Excellent customer service. Got my truck in and out in one day! They stayed a half hour after close to get me out ready for the coming storm. Thank you. You killed it. Very impressed with the quality of work and attention to detail cutting my bumper. Awesome job.” Derek Hodgkin

“When it comes to meticulous workmanship, Trafford is where it’s at. Attention to detail when installing on trucks and equipment is a must, you won’t have to worry about being stranded on the side of the road because someone ran a wire the wrong way. Our company will only have Trafford install anything on our fleet. Top notch service and good people. Customer for life here!” Jake Audet

“You couldn’t find a better company to deal with.” Mike Denny

“Great guys! From helping get you back going in the middle of a snowstorm when you are brokedown, to helping you find just the right truck body that you’re looking for, I have always had an awesome experience!” Mike Killinger

To learn more about products and services offered by Trafford Truck Equipment and how they can help you, call 207-926-4271, send an email to traffordtruckequipment@yahoo.com or find them on Facebook under Trafford Truck Equipment. <

Business Spotlight: Elysian Aesthetics

Seeing a client’s remarkable transformation is what is most gratifying to the team at Elysian Aesthetics in Windham.

Kynthia Green and owner Deborah Lewia
of Elysian Aesthetics are excited to serve
you at their new location in Windham at
48 Tandberg Trail. COURTESY PHOTO

At its new location at 48 Tandberg Trail, the staff of Elysian Aesthetics provides expertise in identifying appropriate treatment options to achieve your goals and to guide clients through the treatment process. In business for three years in Windham, the Elysian Aesthetics Spa team includes two aestheticians, an electrologist, a nurse practitioner (injector), and a massage therapist. Elysian’s staff is highly skilled at performing safe aesthetic procedures and offers a wide range of services at competitive rates.

Services available include skin tightening, laser hair removal, IPL laser treatments, Zerona Fat Loss, Facials, Teeth Whitening, Ear Candeling, Foot Detox, Lash and Brow Tinting, Spray Tanning, Eyelash Extensions, Facial Waxing, Styku Body Scanning, Reshape Body Contouring, JetPeel Facials, Microchanneling Facials, Electrolysis, Botox/fillers, Botox Parties and Massages.

Elysian Aesthetics owner Deborah Lewia said that it’s rewarding when a client is pleased with the service they’ve received and then recommends the spa to friends and family.

“I love meeting so many people in the community and helping them to feel better about themselves,” Lewia said.

A graduate of Aveda Institute in Augusta, Lewia says that her passion is to help people of all ages achieve their skincare goals and to feel great about the way that they look. She developed a passion for the aesthetics field while working with a plastic surgeon in a medical spa and went on to receive extensive training in numerous medical grade devices and in providing many different aesthetics treatments.

Lewia said the Elysian Aesthetics team is constantly searching for new and affordable ways to improve services for its clients.

“Our latest additions are PRX facials, spray tanning and our Hydrinity skincare line,” she said. “By next week we will offer Geneo, a new advanced facial treatment. Keeping up with the latest technology and continuing our education keeps us relevant and competitive with other spas. We are able to offer the very latest top-notch services. I feel very confident that my employees are up to date on treatments and continue their education as the aesthetic world evolves.”

The Elysian Aesthetics team was first in Maine to bring clients the JetPeel, Reshape, and the Zerona, its most popular treatment. The Zerona is pain free, covers a large surface area, and is a non-invasive treatment that offers immediate results after the first appointment, with six sessions recommended.

They also offer DaVinci teeth whitening, a fast, safe and natural way to brighten teeth instantly. The LED blue light technology is trusted by dental professionals and is recognized and used world-wide to remove years of staining from teeth. Results are amazing and are super affordable at only $199 for teeth whitening.

The facility also carries the iS Clinical skincare line and specializes in the “Fire and Ice Facial,” otherwise known as the “Hollywood Red Facial” treatment. This type of facial results in a complexion that is dramatically refined, with no down time, peeling, or other negative side effects and is good for all skin types.

Elysian also offers individually tailored at-home skincare routines and products for all ages. It’s the only place in Maine that offers a needle-free face lift.

“We’re different in that all of our services are non-invasive, needle-free, with zero down time,” Lewia said.

What distinguishes Elysian Aesthetics from the competition is personalized and customized treatment plans for everyone who visits the facility.

“We have flexible hours, and great product lines that provide value and quality,” Lewia said. “We offer affordable treatment plans and packages, as well as a referral program. We have cutting-edge products and equipment that are medical and pharmaceutical grade that help us deliver the best possible results for our clients.”

Lewia said the Elysian team listens closely to their clients’ wants and needs and is known for exceptional products and convenient, affordable services.

“For us, we are changing lives for the better and making a difference,” she said. “Our clients are grateful and happy with the results. We exceed expectations.”

Elysian Aesthetics is open Monday through Friday and on Saturday by appointment only.

For more information, call Elysian Aesthetics at 207-572-4160 and visit them online at www.elysianspa.net or find them on Facebook under Elysian Aesthetics Spa or on Instagram at elysianaestheticsskin <

Business Spotlight: All Haul Junk Removal & Recycling

Reliability, efficiency, affordability, and exceptional customer service are just some of the reasons why individuals across the Lakes Region of Maine turn to All Haul Junk Removal & Recycling when seeking reputable removal services.

All Haul Junk Removal & Recycling is family owned and
operated and specializes in exceptional customer service.
COURTESY PHOTO 

No matter if it’s unwanted items from a residential or commercial property, no job or task is too large for the removal specialists and crew members of All Haul Junk Removal & Recycling. Based in Windham, the company serves customers throughout the Lakes Region and most of Southern Maine.

“We haul unwanted debris from anywhere on or in your property, bring it to our trailer and dispose of it properly or recycle it,” says All Haul owner Scott Laliberte. “We always give an up-front price, so customers always know exactly what to expect.”

Highly skilled and professional, All Haul Junk Removal & Recycling is family-owned and operated and puts its customers first and foremost, starting with free estimates and featuring a thorough cleanup once unwanted debris has been taken away.

Services available include metal recycling, furniture removal, brush removal, hot tub removal, couch removal, junk removal, rubbish and trash removal, and piano removal. In fact, if it can be moved, crews from All Haul Junk Removal & Recycling can figure out a way to take it away. They are experts at removing unwanted items and can donate them to Goodwill or the Salvation Army at customer request to be used again or ensure that items are taken to the Dump. About the only things that All Haul will not haul away are asbestos or flammable liquids.

“The best thing about what we do is help our customers relieve their stress by getting rid of their unwanted debris,” Laliberte said. “It’s one thing I can check off for them, and our emphasis is to keep our customers happy.”

Fully insured and offering fast service, All Haul Junk Removal & Recycling is known for providing exceptional value at highly competitive rates.

“We offer the best pricing around,” Laliberte said. “We always offer free estimates and there are no surprises.”

In business locally since March but with 13 years of junk removal experience, All Haul Junk Removal & Recycling is quickly gaining a stellar reputation for quality and exceeding all expectations for their work.

Google reviews for All Haul Junk Removal & Recycling have been nothing short of spectacular:

“Scott and his crew are great! I contacted Scott early in the morning and he was able to fit me in the same day. I met him at the property, showed him what I needed to have removed, which was mostly construction debris, and left him and his crew to take care of the rest. I would highly recommend them if you need any junk removal. Great service, great communication, and very timely. Thank you, Scott!”

“All Haul exceeded my expectations with how easy they were to work with and their attention to detail. The pictures speak for themselves! We will definitely be using All Haul in the future and would highly recommend them.”

“These guys rock! I work at a non-profit and they removed all the old cast iron radiators in the apartments. Each one weighed a couple hundred pounds or more! They were professional and quick. Again, everyone here was impressed and grateful! Thanks.”

“We used All Haul to get some clutter out of our garage this Spring and it was the easiest experience. Scott is so professional plus awesome to work with! I texted him, and he was able to fit my project in within days. Truly worth every penny! We have hired them again to remove some brush from our yard, we love this service! Thank you, All Haul!”

Laliberte said All Haul Junk Removal & Recycling always places customers first by showing up on time, answering the telephone promptly and not leaving a mess behind once removal services have been rendered.

“We try to go above and beyond at all times,” he said. “We take unrecyclable items to ecoMaine to be converted to renewable energy to benefit our community.”

To set up an appointment for a free estimate, call All Haul Junk Removal & Recycling at 207-653-2107 or visit https://allhaulmaine.com/ Find them on Facebook at All Haul Junk Removal & Recycling. <