Friday, September 30, 2022

Business Spotlight: Conroy’s Home Heating Fuels

Anyone who’s had to search for a reputable heating and propane provider in Windham values a
company that is responsive and communicates effectively with its customers while offering timely deliveries and fair prices.

Conroy’s Home Heating Fuels has been in business since 1942 but is now taking on customers in Windham and that’s welcome news for this area.

Conroy’s is family owned and operated and small enough to provide exceptional customer service and superior attention to detail while large enough to handle everyone’s heating needs. With its fleet of trucks based in Saco, Conroy’s has the capacity to handle extreme winter volumes for heating needs yet goes the extra mile to get to know its customers and values the opportunity to serve them better.

Offering heating oil, propane, and K-1 kerosene at competitive prices, Conroy’s Home Heating Fuels has various pricing platforms to keep everyone warm when it’s cold outside. Conroy’s also has private burner technicians available to handle any customer needs that may arise.

“We take pride in customer service. We know a lot of people are currently frustrated with the larger out-of-state companies,” said Brent Heanssler of Conroy’s Home Heating Fuels “Our motto is ‘large enough to serve, small enough to care.’ We make the extra effort to understand and cater to our customer’s specific fuel needs, but we also have the resources to get the job done.”

He said Conroy’s offers its customers an array of different ways to pay, including Visa, Mastercard, Discover, checks or cash, and convenient pricing plans, such as a budget plan to spread out your fuel payments over many months. Or they have a pre-buy plan designed to lock in a set price over a specified time to avoid market pricing volatility. There are also discounts available for seniors, military, and first-responders or for large-volume purchases.

Heanssler said another benefit that customers can come to expect from Conroy’s Home Heating Fuels is that there are never any hidden charges for services rendered.

“A lot of companies are now charging hidden delivery fees, hidden hazmat fees or hidden fuel recovery fees,” he said. “We do not charge any of these.”

As the cost of heating fuels has risen in the past few years, Conroy’s Home Heating Fuels is keenly aware of how this affects household budgets and strives to ensure the best price it can for its customers.

“We try to keep our pricing in line with our competitors, but we also allow 15 days for payment, which many others do not,” Heanssler said. “In addition, we offer lock-in and pre-buy options with various payment choices, and budget accounts. We are also an approved LIHEAP vendor with the state.”

With a staff of eight, Conroy’s services much of Southern Maine including Arundel; Lyman; Biddeford; Old Orchard Beach; Buxton; Portland; Cape Elizabeth; Saco; Dayton; Scarborough; Gorham; South Portland; Hollis; Waterboro; Kennebunk; Westbrook, and this year for the first time, it’s offering service to customers in Windham.

Unlike larger and more impersonal heating companies that schedule deliveries weeks out and you never speak directly to a real person when placing an order, a Conroy’s employee returns every phone call and because it’s a small company, Conroy’s typically can deliver propane and heating fuel within a couple of days from when a phone order is placed.

“The key to our business being successful are the people within our organization,” Heanssler said. “We have a great group of team members and because we’re happy, we go out of our way to make sure every one of our customers are satisfied. We believe it’s the attention to details that matter.”

Even though Conroy’s offers traditional heating oil and kerosene, the company is excited to now provide propane to customers.

“Propane is considered a green energy as compared to other energy sources, and also burns with greater efficiency,” Heanssler said. “Propane is known for its versatility and not only is it used for primary heating; but is also used for cooking, fireplaces, and pool heating. To establish a new service or to switch from another provider please call today and a service provider will discuss your needs and the installation process.”

With outstanding customer service, a quick turnaround for deliveries and handy pricing options, Conroy’s Home Heating Fuels hopes to make many new friends and loyal customers in Windham this heating season.

For more information about Conroy’s Home Heating Fuels, or to schedule a delivery, call 207-883-2572 or visit them online at or find them on Facebook. <

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