Business Spotlight: Benchmark Benefits

Navigating the world of healthcare coverage and ever-changing Medicare benefits can be overwhelming. That is why having the right guide matters.

Maureen Mazur, owner of Benchmark Benefits,
offers solutions for those looking for an
alternative to traditional healthcare.
SUBKITTED PHOTO

Located at 639 Roosevelt Trail in Windham, Benchmark Benefits is owned and operated by Maureen Mazur and helps individuals, families, and businesses make sense of their health coverage options. The agency specializes in individual health plans, Medicare, traditional and non-traditional group coverage, dental and vision plans, and travel insurance for those who want protection while traveling outside the country.

With more than 18 years of experience in the insurance industry, Mazur is known for taking the time to explain coverage in a way people can actually understand.

“The best thing about what I do is making sure people have insurance protection against an unknown surprise diagnosis or a life-threatening illness,” Mazur said.

When it comes to insurance, Mazur helps clients understand how plan choices affect both coverage and out-of-pocket costs. She walks people through the details of traditional health insurance, original Medicare, Medicare Advantage, and Medicare Supplement plans, including how excess charges, copays, and deductibles can impact their ultimate cost of care.

Because pricing is set by the insurance carrier, Mazur focuses on education and guidance rather than sales pressure.

“I get paid by the carrier for business I place with them,” she said. “The payment is the same, which levels the playing field and makes it easy for me to put the right plan in place for the business.”

Benchmark Benefits also works with employers and business owners who want to explore benefit options for their teams.

“There are options out there – and good ones,” Mazur said. “I am not pushy and I won't chase business. I give a safe space to be curious and get your questions answered.”

That approach has earned her a consistent response from clients: many say no one has ever taken the time to explain insurance the way she does. 

“Breaking down the complicated framework of insurance is not easy to understand,” Mazur said. “Folks mostly know how insurance works when they have to use it and when the bill arrives.”

Mazur believes that trust and comfort come first.

“It really is about being comfortable from both sides of the table,” she said. “I bring that level of comfort.”

She also recognizes one of the biggest challenges facing both individuals and businesses today.

“The most challenging aspect of this business is the rising cost of health insurance,” Mazur said. “Everybody wants it, but not everybody can afford it.”

In addition to traditional coverage, Benchmark Benefits also helps groups and individuals explore non-traditional healthcare options, including med share co-ops and direct primary care, giving people access to more flexible and transparent healthcare solutions.

Following a brief phone call to discuss needs and priorities, Benchmark Benefits reviews personalized coverage options, helps compare plans and costs, handles the paperwork, and supports clients through a smooth transition into the right coverage.

For businesses, Mazur helps identify critical risks, define the type of coverage needed, evaluate budget realities, and compare options side by side.

Her path into the business is personal. 

“I lost my husband, Frank, 18 years ago. We owned the business together, but I did not actively work in the business,” she said. “When my husband passed away, I stepped into the business.”

Today, she serves individuals, families, and small groups throughout Maine.

“I have traveled as far as Corinth and China to sit with folks and talk about all things insurance,” Mazur said. “ZOOM has made it more convenient to cover the state.”

Benchmark Benefits does not offer every Medicare plan available in the state. Any information provided is limited to the plans offered in a client’s area. For a full list of available options, Mazur recommends visiting Medicare.gov or calling 1-800-MEDICARE.

To learn more about Benchmark Benefits or schedule an appointment, call 207-360-4040 or visit bbime.com. <