Business Spotlight: Casco Bay Generators and Heat Pumps

When power is needed during an emergency or if you’re looking to reduce your heating and cooling costs, Casco Bay Generators and Heat Pumps are standing by and ready to assist.

Casco Bay Generators and Heat Pumps has been in business
since 2018 and specializes in complete standby generator
systems and heat pumps providing everything from 
excavation, installation, service, repairs, fuel and
emergency response when needed.
COURTESY PHOTO    

In business since 2018 and offering a combined total of almost 40 years of generator and heat pump experience, the team at Casco Bay Generators and Heat Pumps believes that installing a standby generator or heat pump for your home or business is one of the smartest investments you can make. The company specializes in complete standby generator systems and heat pumps, providing everything from excavation, installation, service, fuel and emergency response when needed and it sells, services, and repairs standby generators and heat pump systems.

Casco Bay Generators and Heat Pumps Manager Jake Gardner says the company’s goal is to provide customers with the best service available anywhere and to offer peace of mind to customers when storms strike in Maine and utility costs climb.

“Our company is known for its exceptional aftercare experience,” Gardner said. “We are here for the life of the equipment, and we pride ourselves on not just installing and leaving. We want to make sure that people know they can count on us to come running if they ever need anything. As one of New England’s first Kohler “Titan of Service” recognized dealers, I am very proud of our service team and the level of care that our customers can expect. We hold ourselves to a very high standard of customer care.”

As one of the highest-ranked generator and heat pump dealers in the region, Casco Bay Generators and Heat Pumps is proud of the awards it has received from Kohler, Generac, and Mitsubishi manufacturers and its stellar rating as a Titanium Level Kohler® licensed and insured generator dealer.

“We are a company of our word and what we quote is what you can expect,” Gardner said. “Companies that attempt to change things after the project has begun and have a never-ending list of changes and add-ons is not how we do business. Anyone can install a system, but we will answer the call at all hours if something ever goes wrong.”

He said that Casco Bay Generators and Heat Pumps provides all Kohler® and Generac warranties and maintenance services.

“These are the industry’s best products for backup protection at your home or office,” Gardner said. “We are also proud to work with Efficiency Maine, offering discounts, rebates, loans, and other initiatives to promote high-efficiency equipment that helps Maine’s homes and businesses reduce their energy costs and lower their greenhouse gas emissions.”

Because a standby generator or heat pump system is a significant investment, Gardner says Casco Bay Generators and Heat Pumps does everything possible to keep costs below the local average.

“By employing all our own excavation, electrical, HVAC, and fuel technicians, it allows us to control as much of the projects as possible and not require us to use third-party vendors and keeps all of our costs controllable,” he said.

Reviews posted online for Casco Bay Generators and Heat Pumps are outstanding.

“Casco Bay Generators are terrific. We had a complex install – location, power source, large property with electric heat, many details to get right, and they did a terrific job. All their personnel from the estimator to the installer were competent, kind and intelligent people. I highly recommend them!” Liz C.

“The Casco Bay Generators team was on time, very professional, and knew their jobs. They did an excellent job installing the new standby generator and minimized the amount of drywall patch work that would be needed following the installation. They did a nice job of cleaning up after they completed the work as well. Thanks very much!” Tom L.

“We are pleased with our choice of a Kohler 14 kw home generator and greatly enjoyed working with Casco Bay Generators to get one installed at a right price. We found them to be extremely technically competent, and friendly and easy to work with - a combination that's hard to find. If you are thinking of buying a home generator, Casco Bay Generators should be your first call.” Steve H.

“Would recommend to anyone. We had a new motor pump and cleaned 4 units- tech did an awesome job giving us insights on how to make our LG systems more energy efficient, will call for annual cleanings, they did not install our unit, and it was hard to find someone to repair ours, but they had no problem working with us.” Linda G.

To schedule a free estimate with Casco Bay Generators and Heat Pumps, call 207-317-3683 or visit them online at cascobaygenerators.com. Find them on Facebook and Instagram under Casco Bay Generators and Heat Pumps. <