Business Spotlight: Comfort 365 LLC

Highly efficient and offering substantial energy savings, more and more Mainers are turning to heat pumps as a practical heating and cooling solution and Comfort 365 in Windham is a leading provider of heat pumps in the Lakes Region.

Lex Popov owns and operates Comfort 365,
based out of Windham. He is a Mitsubishi
Diamond Elite Contractor but cleans and
repairs all models. SUBMITTED PHOTO  

Owned and operated by Lex Popov and based in Windham, Comfort 365 offers heat pump installation, service, and cleaning. Popov is a Mitsubishi Diamond Elite Contractor and has invested the time to professionally develop skills at one of Mitsubishi Electric's approved training centers located throughout the United States.

“Only approved contractors that have attended Mitsubishi Electric's training classes and demonstrated advanced product knowledge are awarded the coveted status of Elite Diamond Contractor,” he said. “The status is evaluated every year and Elite Diamond Contractors must demonstrate their continued commitment to serving customers in order to renew their status.”

Popov says that Mitsubishi Electric provides an industry leading 12-year factory warranty protection to back-up their unmatched performance and product quality. And the only way to get a full 12-year warranty is purchasing and installing your Mitsubishi Electric product from a Diamond Contractor.

“I’m an Efficiency Maine Registered vendor,” Popov said. “I go through their requirements and offer rebates for my installations. Heat pumps are great to heat and cool your home and space. Very economical. Rebates are making it even more affordable, and I offer instant rebates in some cases.”

Mitsubishi Electric heat pump systems provide modular zone-by-zone comfort using ductless mini-split systems that can handle up to eight zones at a time, he said.

“Heat or cool only the rooms you need, improving efficiency and reducing energy costs,” Popov said. “I’m happy to see people start saving money on heating bills and air conditioning in the summer.”

He created Comfort 365 five years ago and has been helping customers choose quality products and systems ever since.

“I finished the Southern Maine Community College course for HVAC back in 2009 and worked in different areas after that,” Popov said. “I started installing heat pumps for my friends and family. When the job load rose up, I decided to trust God, quit my full-time job and open my own company in 2020 during the pandemic. We’re capable of servicing all your heating and cooling needs. We are dedicated to providing superior HVAC services and offering fast, affordable, quality HVAC repairs, installations, and maintenance.”

He said that the name "COMFORT 365" reflects his inspiration from Psalm 36:5, which speaks to the enduring love and faithfulness of the Lord – a reminder that comfort can be a constant presence in every season and will exist eternally through the love of Jesus Christ.”

Comfort 365 is all about achieving customer satisfaction and installing quality equipment at a fair price.

“My customers are always talking about the neatness of the installations and keeping the work area clean,” he said. “I try to match my line-hide enclosures with the color of the siding. Some folks are running everything white, because it’s easier to just stock up one color, but I don't mind going the extra mile to get the job done neat and right.

Reviews for Comfort 365 are exceptional.

“Lex was great! He gave a fair complete quote and charged what he quoted. He was professional, friendly and considerate. Would highly recommend him and use him again in a heartbeat.” Steve L.

“I hired Comfort 365 for heat pump installation and I’m very pleased with the performed work. Lex was very prompt and did an excellent job with the installation. Provided a lot of information and tips for efficient usage of the unit. I definitely recommend Comfort 365 and will hire them for future projects.” Vlad M.

“On time, on price. Did exactly what he said he would do. Zero hassle. An ideal contractor.” Cameron B.

“Lex and his team did an outstanding job explaining the pros and cons of a ductless heat pump for our particular house. He listened to our requirements and developed a plan to solve our specific challenges. The installation was completed quickly and very professionally. Additionally, he helped us navigate the rebate process thru Efficiency Maine.” Chad B.

For more details about Comfort 365 and how you can start saving on energy bills, visit comfort365.me or call 207-409-8340. Find them on Facebook and Instagram under comfort365me <