Featuring six service bays and 10 employees, APlus is prepared to handle and resolve any type of mechanical problem from its location at 968 Roosevelt Trail and 8 Storm Drive in Windham. The business is owned by Andrew Coppersmith and Andy Lane and the service department is managed by Anthony Tieso, who says providing customers with exceptional customer service is the top priority.
“We go the extra mile and the way you are treated here is second to none,” Tieso said. “We’re in the business of helping people and we’ll go wherever we need to assist our customers and that includes offering them a loaner vehicle or courtesy car if we have to.”
Service is not just limited to trucks sold at APlus, and Tieso said that APlus mechanics work on all types of automobiles and trucks, even if they weren’t purchased there. The APlus Service Center specializes in vehicle repairs, auto body work, towing, full restoration, and used vehicle sales and offers competitive pricing and open communication. They are also a Nitro franchise dealer and can custom order products with a four-week turn around and they also have inventory on hand.
“We serve all of New England,” he said. “Anyone can sell a used vehicle, what sets us apart is what we offer after the sale. It's the little things, whether it's a 30-day bumper to bumper warranty or a vehicle loaner for customers to use while their vehicle is being serviced.”
According to Tieso, a common misconception is APlus Truck Sales is just about trucks.
“We want to make sure our readers understand how multifaceted we are as a company,” he said. “Whether you need a tow, auto body, vehicle repairs, a vehicle purchase, or new trailer, from inspection work to full motor overhauls or transmission builds, we do it all.”
He said the staff at APlus continually strives to be the best in the industry and a reliable business that customers can trust and count on to deliver quality work.
That sense of positive customer satisfaction is the top priority for APlus service, Tieso said.
“Customers will reach out to us to let us know periodically with their experiences and we stay up to date with current price trends and market fluctuations,” he said.
A recent Facebook review by a customer confirms that they are doing things right at Aplus Truck Sales and Service.
“Can’t say enough great things about you guys! Brought my truck in and you guys brought it in that same day and immediately started working on it to rectify the problem. That type of customer service is what’s kept me coming back to you guys for the past eight years and I don’t see that changing in the future! Thank you!"
In business since 2011, APlus Truck Sales is a Maine State Inspection License station and offers a complete and vast selection of wheels. Through the years the company has grown a strong social media following that numbers in the thousands.
“Everyone knows social media presence is huge,” Tieso said. “We maintain a strong presence through multiple channels with informative posts as well as trending posts to maintain relevance. Wheels and tires are very popular right now and will continue to increase in popularity before winter comes. We continually advertise competitive pricing and availability throughout social media.”
He says open and transparent communication with customers is what leads to excellent relationships with the public and has cemented a solid reputation for Aplus service in the community.
“It’s truly different here from everywhere else,” Tieso said. “We treat you with respect and we do everything we can to make our customers feel safe and comfortable coming in here.”
Aplus Truck Sales and Service can be reached at 207-572-4444, or by visiting aplustrucks.com.
Find them on Facebook at https://www.facebook.com/aplusdiesels or on Instagram at aplusdieselsales <
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