In a day and age when personalized attention is often neglected and customers are searching for a
reputable business to turn to for reliable delivery, expertise in all facets of heating systems and the best possible price for heating fuel, Downeast Energy is a leading choice to serve the needs of Windham and Raymond residents.
Downeast
Energy offers superior residential and commercial heating service and fuel and
specializes in the delivery of propane and heating oil. As a full-service
company, Downeast Energy provides 24/7 emergency service to its customers and
sells and installs all types of propane and oil heating and water heating
equipment, along with offering generous rebates of up to $1,500 for converting
from oil to propane for central heat and hot water.
Consistently rated year in and year out as one of the top business in the state for exceptional customer service and friendly employees, Downeast Energy aims to exceed the expectations of every customer and fulfill their needs in a timely and professional way.
“We want everyone to know
that we are here for you. We have been around for many years,” said Chris
Blake, Customer Service Center Manager for Downeast Energy. “We have the local
feel but the support of a national company that provides us with greater supply
and resources allowing for greater peace of mind to the customer.”
Blake said heating your home
safely and efficiently is not a concern when customers choose Downeast Energy and
he attributes one specific factor among many that distinguishes them from
competitors.
“We pride ourselves on our
ability to respond to customer’s needs faster and smoother than the competition,”
he said.
Originally known as Brunswick
Coal and Lumber, Downeast Energy has been in business for more than 110 years
and offers services from Bangor to Dover, New Hampshire and everywhere in
between. It has central offices located in Windham, Brunswick, Hallowell and
Kennebunk with several other smaller offices located throughout the region.
In
Windham, the Downeast Energy office can be found at 34 Manchester Drive, next
to Lowe’s.
Blake
said Downeast Energy employees place a value on quality work in everything they
do and strive to ensure that their customers are satisfied in all aspects of
service they receive.
“We
have always held ourselves to the highest standards in all that we do,
otherwise we wouldn’t have been around for 110-plus years,” Blake said. “We
consistently receive positive feedback from our customers.”
Those
trying to get the best possible available price for heating oil and propane
won’t be discouraged by the competitiveness of Downeast Energy, Blake said.
“We
encourage anyone interested in becoming a Downeast customer to call and see
what we can offer,” he said. “We’re confident you won’t be disappointed.”
He
emphasized that Downeast employees are highly skilled, experienced and stand
ready to assist customers seeking a reliable and energy efficient heating
system tailored to meet their individual needs and budget.
“All
of our Fuel Delivery Drivers and Oil & Propane Service Technicians are
fully trained and licensed in the state of Maine,” Blake said. “We service and
install products that customers can feel good about. And we are there, 24 hours
day on call to lend a hand when needed.”
Licensed
installers from Downeast Energy perform all the work no matter if it involves
replacing parts, upgrading an old system or creating a new one. Extended
warranties are available as are energy efficient furnaces, boilers, water
heaters and vented space heaters.
According
to Blake, Downeast employees study the latest trends in heating systems and
delivery in order to give customers the best experience and service possible.
“In
2021 we will be offering an all-in-one web based app to our customers to order
fuel, pay bills and monitor the fuel level in their propane tanks, all at the
push of a button,” he said. “We’re very excited about this, stay tuned.”
To
learn more about Downeast Energy, visit www.downeastenergy.com or in Windham or Raymond, call 207-892-4806.
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