Business Spotlight: Pit Stop Fuels

No matter who you are or what you do, we all have a basic need to stay warm during the heating season and here in Maine, Pit Stop Fuels is a trusted ally for many residents in keeping the cold at bay.  

Offering reliable and friendly service for heating oil, propane, K1 and diesel fuels at highly competitive pricing, Pit Stop Fuels is committed to serving the community by providing efficient and environmentally safe products while supporting nonprofits working to make a difference locally.

“Pit Stop Fuels has a strong presence in our area. We support our local people and value the importance of community involvement,” said Aimee S. Carlson, Pit Stop Fuels general manager. “During the pandemic it has been challenging for everyone. We understand that safe and efficient deliveries are very important as well as maintaining consistent pricing, like not charging for HazMat or Fuel Recovery fees. Offering programs like our Budget, Pre-Buy and Fixed price options help customers plan for their needs.”

Carlson said that what makes Pit Stop Fuels different is their customers, who are loyal and help promote them and the services they offer to their friends and families.

“Pit Stop Fuels understands that there is a choice, we know that safety, reliability and ease are important to our customers,” she said. “We have customer service representatives in Maine and we have the ability to order online and have highly trained, skilled employees.”

The company has been in business in Maine for more than 20 years and remains vigilant ahead of when storms strike the state, planning ahead to keep customers prepared during the most challenging of weather conditions.

According to Carlson, a lot of work is done behind the scenes by the company to ensure that customers can count on Pit Stop Fuels drivers to be on time with deliveries and that those with emergency generators are tracked and have adequate fuel in the event power is lost.

“We have a responsibility to those who rely on our services,” Carlson said. “Our drivers work very long hours through the snow and sometimes handle 50 to 55 different tickets a day. Our customers appreciate our diligence and the relationships we’ve forged with many of them are very gratifying.”

During the peak heating season, Carlson said that Pit Stop Fuels dispatchers remain in constant touch with their drivers, following them in real time by GPS in order to make certain deliveries are made dependably and on time.     

The company also is focused on treating the environment with respect and to accomplish that, it delivers ultra-low sulfur heating oil and premium fuels.

“These fuels are clean and environmentally friendly and reduce the sulfur content in the oil, which compared to traditional heating oil reduces nitrogen oxide emissions up to 30 percent and sulfur oxide and particles by 99 percent, Carlson said.

The use of propane fuel is nontoxic and is an approved clean fuel listed in the 1990 Clean Air Act, she said.

“The Propane Education and Research Council says that using propane reduces the greenhouse gas carbon dioxide and air pollutants like carbon monoxide and nitrogen oxides,” Carlson said.

Propane tank installation and generators for home or businesses are also available through Pit Stop Fuels, along with set-up, maintenance and repair of home heating and home comfort equipment including furnaces, boilers, water heaters, gas fireplaces, hearth products such as stoves and gas logs and propane generators.

To be as transparent about fuel costs as possible, customers can view prices for heating oil and kerosene daily on the Pit Stop Fuels website at www.pitstopfuels.com.

“The best part of our business is certainly our customers,” Carlson said. “Without them, we would have no reason to come to work. We also make managing your heating costs simple too with our EZ Pay plan in which you can spread 12 even payments over the year making your home budget easier.”

For more information about Pit Stop Fuels call 207-352-7800 or visit www.pitstopfuels.com <