Thursday, December 31, 2015

Business spotlight - Sebago Lake Collision (POC Collision) - By Michelle Libby

There’s a new collision shop in Windham, although the only new part is the name. At the beginning of December POC Collision took over the ownership and management of the collision portion of Sebago Lake Automotive sales and service. The new name is Sebago Lake Collision and it is still located in suite 2 of the Sebago Lake Automotive complex at 847 Roosevelt Trail. 

POC Collision was started by owners Phil and Kate O’Connor in 2006. They have continued to grow, purchasing local community based shops, where they continue to give customers great service. In Windham, Corey Jordan and his technicians will all remain the same. There will be one new technician assistant that was brought in to train, Clancy said.

“None of them are greenhorns. They very much know what they’re doing,” Clancy said. 

The O’Connors were approached by Mitch and Brad Woodbrey, who own Sebago Lake Automotive, to see if POC Collision would like to take over the shop. 

The shop had a great reputation for solid work, said Clancy. “Now they don’t have to worry about the daily work. There is already a positive reputation there,” she said. The two businesses will be available for referrals. 

“We buy neighborhood places that have ties to the community. We are just taking the managing off their hands so they can focus on other areas of their business,” said Lindsey Clancy, business and marketing manager for POC Collision, which owns collision shops in Saco, Lewiston, Yarmouth, Auburn and now Windham. 

Sebago Lake Collision will handle all collision work, body related work, rust issues and paint. “We will never let a vehicle leave that’s not safe,” Clancy said. “From dings to dents, bumper repairs and replacements, major wrecks or deer and turkey hits,” they handle it all. If customers want to change the color of their car, they can do that too. 

The company is accepted by all major insurance carriers and is on a preferred list for many of them. They also work with clients who want to pay out of pocket for work. 

“It’s our hope that people are safe, but if they need us because accidents happen, animals happen, ice happens, we’re here,” said Clancy.

One of the benefits to Sebago Lake Collision is that there are five skilled, reputable shops all around the area. That means if one shop is booked and a customer desperately needs their car fixed, there are other local shops that can handle the work, said Clancy. “We can transport the car to multiple shops that all perform the same superior level of service.”“Sebago Lake Collision and POC Collision offer a great service experience,” Clancy said. The owners have their cell phone numbers online so that customers can reach them directly. “The expectations are different. The average is one accident every seven years. We’re helping people on their worst day,” she said. Cars can be towed directly to the shop. 

Sebago Lake Collision will be in contact with insurance and with customers as much as they prefer. “We can be in contact every step of the way and take care of it with insurance,” said Clancy. 

POC Collision wants people to know that all the important values and ethics of the shop have not changed. The level of service and the expertise is the same or even better. They welcome customers to stop by if they are nervous to see first-hand that POC Collision is standing behind their clients and their work.  

Estimates are free and can be given anytime just by stopping by or by visiting Facebook. The shop is open from 8 a.m. to 5 p.m. Monday through Friday. POC Collision is always accepting applications for skilled workers. For more, visit or call 207-893-8505. 

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