Business Spotlight: Maine Pointe Lending

The foundation of any successful business is always outstanding customer service and that is precisely
what Skylar Welch of Maine Point Lending is striving to achieve. 

Welch, a residential mortgage broker, provides Conventional, FHA, USDA, VA and construction loan options for purchasing and refinancing homes and is the only VettedVA Lender in the state of Maine. She has the knowledge and experience required to navigate the complexities of home loans and has been recognized as one of the top loan originators in America. 

But for Welch and her business, Maine Pointe Lending, defining success is truly all about being someone that clients can trust to have their best interest at heart at all times and delivering exceptional and personable service to everyone that seeks her help and expertise.

“I truly care about my clients, and create a memorable and personal experience,” Welch said. “I also am able to close loans extremely quickly and am always available for my clients, who are the main point of the transaction. We make it a personal, stress-free, easy process with a local, reliable, friendly mortgage broker by providing lots of loan options, great rates and fast service.” 

According to Welch, what motivates her the most is genuinely liking what she does each and every single day. 

“For me, I work a lot of hours because I love helping people to get into a home and to change their life,” she said. “I’m local and I’m very responsive. I don’t work banker’s hours and many times we can obtain same-day approval where some loan applications at banks can take 60 to 90 days. My goal is to give those I work for a personal experience and no additional fees and lots of options.” 

She says everyone looking to buy a home should call Maine Pointe Lending first to be qualified for a loan prior to entering the real estate process. 

“Every single real estate agent will ask them if they have been prequalified. I can help them find the perfect loan program for them, what they are qualified up to, and most importantly help them find a purchase price that gives them a comfortable monthly payment,” Welch said. “They can then take this info back to their real estate agent and be completely prepared and ready to start the homebuying process to find their dream home. I also have been in the market for a long time and know all of the best agents in the area and can help connect them with the perfect fit to help them with the buying process.”

Maine Pointe Lending is a family
run, family built business. Owner
Skylar Welch and her family are
residents of Windham. PHOTO
BY CHARITY CLARK
PHOTOGRAPHY 

Welch launched Maine Pointe Lending in October and employs a staff of six after years of working in the business of loan origination. She says the employees of her new company constantly monitor the local real estate market and work with a variety of lenders to maximize buying power for all of their customers.

“We are always keeping up to date on all of the loan options out there, as well as market updates. Rates are currently at record lows, so it’s a great time to refinance and offering a super, easy streamlined refinance for veterans,” Welch said. “Because I am a broker, I am able to shop around to find the best available rate and program for the client.”

A licensed mortgage loan originator, Welch said Maine Pointe Lending has clear advantages that anyone looking to purchase or refinance a home should explore. “You’ll work with a mortgage loan broker and provide lots of options,” she said. “Our overhead is low and because of that we can offer lower rates. We have streamlined the paperwork and application process making it super easy and available digitally. We offer a quality, extremely responsive and personable experience. We are never trying to sell anything to anyone and want to simply help everyone find the best option. I want every client to feel like they are my only client.” 

Maine Pointe Lending is at 202 US Route 1, Suite 102 in Falmouth. Call 207-949-3568 or find them online at www.mainepointelending.com They’re also on Facebook at https://www.facebook.com/skyeclosesmaine/posts/1612565075590101?notif_id=1605205062864493&notif_t=page_post_reaction&ref=notif <

Business Spotlight: Acadia Lending Group, LLC

To purchase a home of one’s dream is at the top of most every Americans’ aspirations. It provides a
sense of security and is a key to future wealth building. It is also a huge financial commitment. And while it’s an exciting process, having the wrong mortgage lender steering you down the wrong path could leave you paying more money than necessary, cutting into your future wealth.

It is for this reason, among many, that Acadia Lending Group, located at 10 Donald B. Dean Drive in South Portland was established with its mission of finding the best mortgages for their customers. The Acadia Lending Team works closely with their clients, getting to know them - their needs, budget and life plans with the intent that the customer will never have to fear financial loss.

“We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership,” explained Heather Rose, co-owner and partner with her husband, John, both of whom are Windham residents.

Working hard for their customers has paid off in more ways than one. First and foremost, the Acadia Lending Team has many very happy, satisfied and repeat customers. Secondly, they have received multiple awards for being the top mortgage broker company in Maine – and most recently – the team can boost their top ranked loan officer on a national level, Skylar Welch, also of Windham. “Skylar is ranked in the top 1% in the country for mortgage broker loan originators,” stated Heather. “We are proud of her and we are proud of our whole team of dedicated employees for their genuine commitment to our customers.”

And these high standards and awards have all been accomplished in just ten years, when Acadia Lending Group opened its doors in 2010.

Acadia Lending Group owners and partners, Heather and John, have always been in the mortgage business. They met as coworkers at a mortgage company in Massachusetts in the early 2000s after they graduated with business degrees from college. After five years, they were ready for a slight change. “We loved our job and our life there, but I wanted to return back home to Maine,” explained Heather, who is originally from Down East.

In 2005, they moved to Windham and worked for a mortgage company in Portland. While there they continued to learn and grow in the lending business, obtaining their Mortgage Brokerage License a few years later.

Wanting to continue to grow and expand, the Roses began to take the next step in their careers and Acadia Lending Group was it. They began the process of owning their own mortgage broker business in 2009, officially opening their doors one year later. It was during a period when the nation was experiencing a financial crisis and mortgage brokers were expected to be a dying breed.

“I will admit it was a scary time, but I knew we would succeed,” Heather said. “I knew it would take hard work, but I’ve learned in my life that there is no substitute for hard work. If you do the right thing every day and you value your clients by taking the time to build a relationship and gaining their trust, it has been proven to me that business will always be there.”

Not only has business been there for Acadia Lending Group, but it has grown by leaps and bounds. In just a short ten years, they went from a company of three (Heather, John and a processing agent – who is still there today) to a company of 13 staff members of both processing agents and mortgage loan officers. With award winning accolades to their name, they have also received many positive testimonials from satisfied customers including the following:

“From our first conversation to the final closing, [they were] there to answer every question we had (and we had a lot as first-time home buyers). [They] communicated clearly everything we needed to know, expect, and provide for our home loan. [They were] always available for our questions and concerns, and [they were] quick to get us all set up and ready to go!”

Another happy customer stated, “Both friendly and professional, [they were] very prompt in [their] responses to my questions and demonstrated genuine concern for the success of my home purchase and sale. [Their] answers to questions came quickly and were brief but clear. [They] stayed on top of things and made sure all paperwork was completed on time.”

It is the Acadia Lending Team goal to end their day feeling good that they have helped others in some way. “We are not in this business to make a quick buck. We want to end our days knowing that we helped our clients by giving them the best advice possible and thus being happy with their choices. And, I personally, want to make our staff happy as well,” Heather said. “To accomplish that each and every day is the most rewarding experience.”

And as the Acadia Lending motto suggests, this is the way mortgage lending…and life…should be.
For questions or to learn more about Acadia Lending Group, contact Heather, John, Skylar and the whole Acadia team at www.acadialending.com/ or call at 207-899-4500.