Friday, December 8, 2023

Business Spotlight: Dobson Family Funeral & Cremation Services

The top priority of Dobson Family Funeral & Cremation Services is assisting families to honor their loved ones at the most difficult of times in an authentic and meaningful way. Its mission is to care for your family as they would care for members of their own family by providing information, services and merchandise of the highest quality at competitive prices in a dignified and professional manner while acting with honesty, integrity, compassion and sensitivity.

Jeff Dobson has opened Dobson
Family Funeral & Cremation
Services, which helps families
throughout Southern Maine.
SUBMITTED PHOTO 
Locally owned and operated at 782 Alfred Road in Arundel, Dobson Family Funeral & Cremation Services offers full burial and cremation services, green burials, church services, graveside services, direct cremation, direct burials, prearrangements and specializes in international shipping to South Sudan and The Democratic Republic of the Congo. It serves all Southern Maine and parts of New Hampshire with extensive experience in Windham and the Greater Portland area.

“First, we are family owned and operated and we are very proud that one thing that is different about us is that we do not focus on profit. We truly focus more on helping each family by offering cremations and burials without all the hidden costs that many providers today charge,” said owner Jeffrey Dobson. “We are extremely transparent. We are one of only a couple funeral homes that I know of in Southern Maine that fully publish all our prices on our website. We do not hide anything, nor do we require a family to come in and see us to get the basic information they need to make informed choices.”

Dobson said their prices are on average thousands less than other funeral homes while also maintaining the highest level of service.

“We do this by keeping our overhead as low as possible. The average direct cremation in the Windham and Portland area is around $4,000. Our basic direct cremation starts at $1,285 which also includes a death certificate which no other funeral home does. They charge families for every copy of the death certificate,” he said. “We believe that providing that one copy can make a difference and help a family dramatically. We also have a direct cremation which includes an urn from a choice of five different ones. We include a memorial tribute video in that package as well for $1,985 in comparison with other funeral homes charging $4,000 not including an urn or a death certificate or a tribute video. We also provide full traditional burial starting at $6,950 including a casket and grave liner. For most funeral homes, a family would spend about $6,000 plus just for the services of the funeral home not including a casket and vault which will bring their cost up by another few grand.”

According to Dobson, he understands that everyone he serves has experienced a loss and comes to him looking for compassion, honesty and peace of mind.

“The most important thing to know about this business is that we truly care about each family and that families can obtain the services they need after a loss without the high cost that most services charge today,” Dobson said. “We want people to know that we provide the highest quality and dignified services while also offering the most affordable cost. We do this with our experience and knowledge which includes over 15 years in funeral services and 10 years licensed in Maine and New Hampshire.”

He said that the quality of the services they offer is of the highest importance to them and they will never sacrifice quality and compassion. The cost of the services should never be a factor in the quality of the services a family receives.

“I have gotten feedback from families who have reached out and have gotten an email back after hours,” Dobson said. “We respond to families 24 hours a day and families see that and they know that if they call us, we are going to be there for them. We also have a brand-new renovated facility with security cameras for the protection of families’ loved ones. Our facility is still being renovated but we are close to finishing, and we are proud to have a beautiful clean facility to care for families’ loved ones.”

Open since July 1, Dobson Family Funeral & Cremation Services has five employees and is fully licensed by the State Board of Funeral Services to operate a funeral establishment. All staff have been trained by Dobson, who is a dual licensed funeral director, and its funeral attendants are all licensed by the State Board of Funeral Services.

“We do stay on top of current trends, and we have designed our funeral home to be one that is ready for the future,” Dobson said. Many families today are choosing to not have the large funeral of the past and we understand that. We also see a big movement toward green burials, and we provide the lowest-cost green burial services that we can find.”

To reach Dobson Family Funeral & Cremation Services call 207-494-7583 and see their transparent pricing at www.dobsonfuneralservices.com <

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