According to Dr. Timothy Mitchell and Dr. Rick Crawford, Southern Maine Oral & Maxillofacial Surgery in Windham strives to make patients feel at ease and it comes from experience.
Through the years, Mitchell and Crawford have treated thousands of patients at their 12 Drive In Lane location in Windham and at their offices at 131 Johnson Road in Portland and 20 West Cole Road in Biddeford.
“The best review we receive regularly goes like this,” Crawford and Mitchell said. “Before I came in, I was nervous about my procedure, and I didn’t know what to expect. I didn’t want to come in! But your staff made me feel comfortable, informed, and at ease.”
Mitchell said that when the Southern Maine Oral & Maxillofacial Surgery staff is asked what their favorite part of their job is, a popular answer is: making patients feel comfortable.
“That speaks to a big part of why we’ve been able to keep a practice in Windham for 50 years,” Crawford said.
Since the practice began, it has consistently ranked as one of the top oral and maxillofacial surgical facilities in Maine by patients, fellow dentists and physicians.
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| The staff of Southern Maine Oral & Maxillofacial Surgery puts patients first. The practice has been around for 50 years. COURTESY PHOTO |
The goal of the practice is to offer exceptional care that is safe and comfortable in a modern facility with state-of-the-art technology with underlying core values emphasized such as quality, integrity, compassion and accredited services.
That advanced technology includes equipment such as the CS 9300 system using cone beam CT technology to help them diagnose potential issues more accurately and provide treatment with unprecedented confidence, the surgeons can efficiently deliver a painless and positive treatment outcome.
Southern Maine Oral & Maxillofacial Surgery is known as a full scope OMS practice and treats patients for a wide range of conditions in both office and hospital settings.
They perform oral surgery for dental implants; bone grafting; wisdom teeth extraction; jaw surgery; for facial trauma and tooth extractions, among many other surgical procedures. They also perform dentoalveolar surgery; pediatric oral surgery, orthognathic and reconstructive surgery, treat maxillofacial tumors, cleft lip and palates, snoring and sleep apnea and temporomandibular joint problems.
But Mitchell and Crawford both say the best part of their work is meeting patients, hearing their stories, and trying to figure out a way to help them.
“The most challenging aspect of what we do is trying to stay current with the advances being made in technology,” Mitchell said. “When we’re doing procedures or techniques, we want them to be the most up to date as possible and using the technology that is the most appropriate for our patients.”
Crawford says that working in the Windham community is a benefit to the practice.
“The relationships we’ve made through the years are simply invaluable,” he said. “We have forged excellent relationships with many local dentists and built strong and close relationships with Windham residents. We’re really plugged into the dental health of Windham.”
Mitchell and Crawford both say the keys to Southern Maine Oral & Maxillofacial Surgery’s success through the years involve putting people first.
“We keep our work patient focused and we make sure that we’re available and affordable,” Mitchell said. “We don’t cut corners and we put our patients above all else. It’s better for our patients.”
Crawford said another factor in the practice’s success is they treat everyone with respect and make people feel comfortable.
“As such, we’re the choice for this service in the Windham community,” he said. “I’ve been a part of this practice for 30 years and it’s been a wonderful experience here.”
The success of Southern Maine Oral & Maxillofacial Surgery has resulted in its continued growth and recently a new surgeon, Dr. Kris Cooper joined the Windham practice and Mitchell and Crawford say that more new surgeons are in the pipeline.
For more information about Southern Maine Oral & Maxillofacial Surgery, call 207-892-3100 or visit their website at www.smoms.com
Find them on Facebook and Instagram at southernmaineoralsurgery <
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