To John Chase, the owner of Chase-In-T’s Septic Service, the keys to operating a successful business are integrity, dependability, and expertise, and he believes that his company offers those essential factors every time they assist a customer in resolving a septic problem.
Based in Westbrook, Chase-In-T’s offers residential and commercial septic pumping, cleaning and emergency services to customers in Windham, Raymond, Westbrook, Gorham, Cumberland, Buxton, Freeport, North Yarmouth, Sebago, Standish, Casco, Gray, and Scarborough.
Chase said Chase-In-T’s is a small and affordable company with the resources of a much larger one.
“It gives me great gratitude to be a person who can help people when they need it the most,” he said. “If you come to me and you need help and a septic system pumped, it’s an emergency and we can respond quickly.
Chase-In-T’s is a division of Chase Custom Homes and Finance, Inc. which has been in business for 35 years, and offers highly competitive pricing for septic services below the market rate while giving substantial discounts to returning clients and first-time customers alike.
“We're honest and moral, once you call on Chase-In-Ts, the job will be done right the first time,” Chase said. “Being a new company, our emergency service calls have been overwhelming, but we have been able to keep up with the demand. We have a Five-Star rating on Google and always do what is right by the customer.”
The Chase-In-T's company has been in business for a year and employs a staff of four highly proficient and highly responsive workers who specialize in outstanding customer service and strive to save their customers money. Chase-In-T’s uses state-of-the-art camera technology to determine the best course of action to take to resolve a septic problem.
“Whenever we see a septic issue or a system blockage, we’re able to use a high-tech camera for an exact diagnosis underground,” Chase said. “That can save a client a lot of money. With the technology we have at Chase-In-T’s we’re able to assess if a new system is needed and so far, we’ve only found one that needed replacing. That helps save our customers valuable money.”
He said that the company stands out from the competition because not every septic company offers camera inspection services.
“Inspecting your tank can be used for both preventative maintenance, which can save you money in the end, as well as for emergency situations,” Chase said.
No job is too large or too small for Chase-In-T’s as they also have a 3,000-gallon truck for pumping waste and a 5,000-gallon truck too. They offer year-round services and work closely with area realtors for septic inspections and other septic-related issues.
“We must follow all state and local guidelines for the discharge of the septic waste to approved state of Maine disposal sites,” Chase said.
According to Chase, how often a septic system needs to be pumped depends upon the type of septic tank and the size of the tank itself.
“Experts typically recommend servicing your septic tank every three to five years, however this can vary for each individual case,” he said. “I’ve spent my life helping and protecting people and honesty is huge to me. I stress for all of our workers to be honest and if they make a mistake to own the mistake and rectify it. We look for a good solid day’s work for a fair and reasonable price.”
He said he takes great pride in Chase-In-T’s’ ability to provide courteous and rapid customer service to those in need of help with a septic problem and to interact with all of their customers with integrity and reliability.
“We’re here to help in any way we can,” Chase said. Our top priority is assisting customers and responding quickly.”