1037
Roosevelt Trail
With
35 years of experience working on cars from a 1932 Rolls Royce to a brand new
car with the latest technology, Tom Villacci at Wheels and Deals Auto Repair
can fix anything and will stand behind his work.
For
15 years, Wheels & Deals Auto Repair has been located at 1037 Roosevelt
Trail. When driving onto the property it’s obvious that Tom and his partner
Sandy Bilodeau care about the image they have. The lot is clean, as is the
shop. There are no old broken down parts in the yard and as far as grease, the
crew wear surgical gloves when working to keep things neat and clean, in turn
keeping customers cars neat and clean.
“We’re
warm, comfortable and the cleanest shop in town,” Villacci said. “I’ve been married to this for 35 years. I
pride myself on being the little guy – now I’m a big guy,” said with a chuckle.
When Wheels & Deals takes a car in for service, be in an oil change or a
broken tail light, the crew does a safety inspection for free, so that
customers leave with information that could prevent an unfortunate break down.
“It keeps you and your family safe,” Villacci said.
At
13, Villacci bought his first car for $100 and sold it for $200 a few months
later. “A business was born,” he said.
Wheels
& Deals has high-tech, specialized computer systems to help diagnose cars
as well as the training to make sure that when they are working on a car, they
are fixing it to Villacci’s standards.
“What
sets us out from others, is how I built most of my business - on the
understanding of showing them what’s wrong with their vehicle. I educate them.
I tell them why it’s bad and say ‘this is what you’re paying for’,” he said. He
does the same thing with all of his clients who may be teens with a new license
or older folks who just want someone to fix their car. “No one should really
break down,” he said.
Personal
follow-ups are a part of the service they offer. When it’s time for an oil
change or a reminder that tires should be changed, Bilodeau will send an email.
“We try to do maintenance before the big things happen,” said Bilodeau.
Wheels
& Deals is the only shop in town that will guarantee any systems that meet
the requirements, installed at the shop, are covered under a three year, 30,000
mile warranty. There is no fine print. Customers are also covered by Nationwide
coast-to-coast coverage for those times a customer has car trouble while on
vacation in another state. Customers can call Wheels & Deals and ask for
help finding a trustworthy mechanic and through NAPA and O’Reilly’s Care Center
database, Villacci can give the name of someone to fix the car. Wheels &
Deals is an O’Reilly’s certified garage.
“I
try to simplify customers’ lives,” Villacci said.
The
shop is very versatile fixing everything from windshields and timing belts to
tires and engines on both foreign and domestic cars. “If it’s broken and we
can’t fix it, we will tell you,” he said. They also do state inspections, light
forms of body work and welding and fabrication for trailer repairs. When it
comes to aftermarket items like running boards and fender flares, Wheels &
Deals can install those too.
Wheels
& Deals isn’t just for locals. Those from away who come to the area on
vacation will often leave their car to have it fixed while they are in town.
“They feel comfortable leaving their car here,” said Bilodeau.
If
an A/C breaks in the middle of the summer, Wheels & Deals can fix that.
They can also do transmission flushes, coolant flushes. “We do everything you
can think of,” Villacci said. They also service commercial/corporate accounts.
The
$75 an hour labor rate is very competitive in the area. In addition to
Villacci, his sons Justin and Anthony and Brian Haskell work for him.
The
shop also sells a few used, affordable cars running in the $3,000 to $10,000
range. The cars are warrantied and Villacci makes sure all of the work is done
before the car goes on to the lot to be sold. They have about 10 cars on
average. 
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