Tucked behind Lee Credit Express in
North Windham is Lee Auto Care Service Center, a full service auto shop that
services all makes and models from Fords to Ferraris. Under the direction of
parts and service manager David Allen who took over in February, Lee Auto Care
Service Center has become a full service shop with a focus on customer service.
Allen is a Ford senior master technician
and between him and his four main service techs they have over 120 years of
experience working on cars.
“We fix our neighbors’ cars,” Allen
said. “We support the community businesses and they know they can count on us
to get their cars fixed, but not get taken to the cleaners.” Prices are
extremely competitive and they will honor reasonable competitor coupons.
The service center wants to be known as
the go to shop for everything from coolant flushes and oil changes to tires and
alignments. Allen noted that they do everything except transmission and engine
overhauls. Everything else, tire balancing, inspection stickers and tune ups
are all on the menu. The center has drive-in service for customers during
inclement weather. There is also a night drop box for those who like to drop
their car off before or after hours.
“Our job is to get it done in a timely
manner. After, we offer a complimentary car wash and vacuum when requested,” he
added. The center also offers shuttle service to local businesses and Windham
customers.
Lee Auto Care Service Center is a Napa
Auto Care Center, which provides additional warranties for customers. They have
a full complement of car batteries. The center has six bays and one that can
handle up to a one ton truck.
An oil change takes about 30 minutes and
there is a waiting room for customers with beverages and a television.
Appointment for service be in a simple oil change to a larger job, Allen can
flex the schedule for what works for the customer.
“Not because you want your car fixed,” Allen said, “but it’s because you need your car fixed.”
Lee Auto Care Service Center also has a
reconditioning department with a technician who has 30 years of experience. He
works on the cars that Lee Credit Express sells as well as customers who want
the inside and outside of their cars to look stellar. Allen described cars that
drive away as “gleaming and showroom quality.”
The Windham service center is also the
primary service center for all Lee Credit Express stores, but they are never
too busy for their local customers.
“Everyone here is geared toward customer
satisfaction,” said Allen. “We fix the car right the first time and that keeps everyone
happy.”
Desiree Barriault is the service advisor
for the shop. Once someone has been to Lee, they are like family. “We want that
rapport,” said Allen.
To schedule an appointment call Desiree
at 892-7138 or schedule an appointment online at www.leeauto.com, click
service, then location as Windham. Hours are Monday through Friday 8 a.m. to
4:30 p.m. and Saturday 8 a.m. to 5 p.m.
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