Friday, December 20, 2024

Business Spotlight; Waltz & Sons Propane

Relying on hard work, high-quality service, a safe and clean energy product, and supporting the communities it serves, Waltz & Sons is the standard by which other propane companies in Maine are measured.

Waltz & Sons has been in business since 1996
and is a full-service propane company which
focuses on residential propane and offers
free site surveys, installation, service, remote 
tank monitoring, prompt deliveries, and 
Pre-Buy and Budget plans.
COURTESY PHOTO 
Located at 29 Park Place in Buxton, Waltz & Sons is a full-service propane company which focuses on residential propane and offers free site surveys, installation, service, remote tank monitoring, prompt deliveries, and Pre-Buy and Budget plans. Its service area spans a 50-mile radius surrounding Buxton and including the Lakes Region of Maine.

Waltz & Sons specializes in the Hearth Products and services all brands. They are a distributor of the Regency Brand and a Rinnai ACE Dealer which is the highest service level Rinnai recognizes in their partners.

“We started the company from our home in 1996. We built and moved to our current location in December of 2018,” said Sue Waltz. “We currently have 16 full-time and one part-time employee. We are proud to have 11 of those employees who are 35 years old and younger and two of which hold management positions.”

Her husband, Skip, launched the business after doing subcontracting work for propane companies in the Portland Area.

“That grew into us buying tanks and having another company deliver the propane to our tanks. That grew into us buying our first delivery truck,” Waltz said. “It was about the time our son Mike joined us after serving in the U.S. Air Force. From there, we have consistently grown to who we are today. Of course, there were many bumps in the road as with any business, but we are proud to be the company we are today.”

The most significant aspect of Waltz & Sons is that the business only serves residential customers.

“We do have a few Mum and Pop shops like the Buxton Mini mart or home based businesses but no larger commercial,” Waltz said. “By doing this and focusing on the home products we stand out in our field as we are training specially on the hearth and home products. We do not work on furnaces or boilers though, as we work with plumbers to whom we refer that business. Therefore, we’re not competing against them but rather are working with them to offer homeowners the best possible service for their products.”

The company differs from its competitors through its fully staffed service department with all employees fully licensed for inside and outside service and maintenance. During the winter months many companies do not set up propane tanks or service equipment as their service staff are busy with deliveries, but Waltz & Sons takes the time to do so.

“The main goal of our company is single call resolution and there is always a family member available to take a call,” Waltz said. “We also staff our 24/7 on call service with our management so that again, all calls are a single resolution whenever possible.”

She said the key elements leading to the success of Waltz & Sons are investing in their employees, investing in equipment, and investing in the communities it serves.

“We’re a small family-owned business that puts trust in our employees and we’re proud of our employee training program,” Waltz said. “We sponsor many activities within our service area and support local services as well. We feel we are very competitive for our services and are generally under the state average for our propane pricing.”

Educating homeowners about the propane business also is an essential task for Waltz & Sons.

“Planning ahead is helpful as you can’t get a tank tomorrow and you can’t put propane in someone’s else’s tank as it’s against the law to deliver to someone else’s tanks,” Waltz said. “New regulations about fossil fuels make it necessary to educate residents about the benefits of propane.”

Their focus on exceptional customer service has paid off. It received the Institute for Family-Owned Business Chalmers Customer Service Award in October and took “Gold” in the Portland Media Groups “Best of 207” in 2023. The company was third in the Small Business Category of the Best Places to Work in Maine Awards this year, the first time it was part of that competition and Waltz & Sons is on the National Top Retailers list as published by LP Gas Magazine in the category of Single State Retailers. In 2024, Waltz & Sons received a load of Renewable Propane and were the second in the state to receive such a load, and the first in Maine to receive a load used in the residential market.

For further information about Waltz & Sons or to learn how they can serve you, call 207-929-8898 or visit https://www.waltzandsons.com/ or find them on Facebook or Instagram under Waltz and Sons. <

Friday, December 13, 2024

Business Spotlight: Northeast AutoWorks

No matter if you’re looking for reliable auto repair, a set of new tires or the finest in aftermarket accessories, Northeast AutoWorks promises to significantly improve your driving experience.

Northeast AutoWorks is a certified NAPA AutoCare Center
and is an excellent alternative to dealerships for many
makes and models of automobiles, trucks and SUVs.
COURTESY PHOTO
Located at 650 Bridgton Road in Westbrook, Northeast AutoWorks is an excellent alternative to high dealership prices for many makes and models. As a certified NAPA AutoCare Center, Northeast AutoWorks backs qualifying work through a nationwide warranty and the shop only uses high-quality parts and provides exceptional automotive service and courteous customer service that you value from a service provider.

Its dedicated team of ASE-certified technicians always strive to deliver the best workmanship and customer experience possible for your vehicle whether it’s a passenger car, medium sized truck, mini-van, or an SUV.

“Great customer service means treating everyone who walks through our door with respect, we are fully transparent about repairs and costs, and ensure that our customers are heard and valued,” said Vaughn DiBiase, NorthEast AutoWorks owner. “We go the extra mile to make their experience outstanding. We feel that it’s about empathy. Car repairs are never convenient and great customer service means understanding the customer’s situation and doing whatever is within our means to build their trust in us and to help them.”

DiBiase said that Northeast AutoWorks offers a range of services featuring new tires from leading national brands; effective automotive repairs to keep your vehicle running like it should, including A/C repair, battery replacement, belt and hose replacements, brakes, cooling system services, engine diagnostics, steering and suspension work, wheel alignments and more. Preventative maintenance services such as lube and oil changes, oil and air filter changes and spring/winter checkups are also available.

Parts and repairs are backed by NAPA’s Peace of Mind Warranty and Northeast AutoWorks convenient local shuttle service or loaner vehicles can be requested while your vehicle is being serviced. The waiting room is clean and comfortable if you prefer to wait for work to be done, with free coffee and Wi-Fi.

Northeast AutoWorks also specializes in customization work, and it’s never been easier for aftermarket add-ons like lift kits, custom wheels and Magnum Truck Racks, rails and bed accessories installed right in the shop there.

Online reviews posted about Northeast AutoWorks are outstanding.

“Been going here for a while now and this place rocks I will not bring any of my vehicles anywhere else. I tell everyone about this place. It’s so good to find a legit and honest place to bring your vehicle. I know I can trust NAW to make sure all my vehicles are safe and dependable after they work on them.” Gary Pike

“Highly recommend this business. We needed major frame repair on our truck. After days of skillful welding, the truck is as good as new. Equally impressive was the communication. We got phone calls during the week, updating us on the progress of the job. Fabulous quality and communication. Thanks, Guys!” Jim and Elaine Dow

“I would recommend this place to everyone. Amazing service and excellent customer service. Thank you, Northeast Auto. You were a true blessing to me today.” Dennis Gignac

“Northeast installed a leveling kit for me, I had dropped my truck off after work and it was ready the next day around noon. Kit came out great and now taking it back to them for more work on the truck.” Alexander Bateman

“Vaughn and his team have been servicing and upgrading my personal and business vehicles since 2016. I have always got a straight answer, timely service and a fair price. Vaughn is reliable and loyal as they come. His shop also looks amazing. I highly recommend.” Stephen Bell

Hours for Northeast AutoWorks are 8 a.m. to 5 p.m. Monday through Friday. A 10 percent military discount is offered for work for veterans over $500 and mechanics are standing by to give you a reliable estimate of any automotive repair issue that you might be facing.

“We appreciate your patronage and believe in integrity and honesty,” DiBiase said. “Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle. We try to make sure everybody leaves here happy.”

To make an appointment, call Northeast AutoWorks at 207-899-1355, visit them online at https://www.northeastautoworks.com/ or find them on Facebook under Northeast AutoWorks. <

Friday, December 6, 2024

Business Spotlight: The Daily Loaf Sourdough Bakery

Two stay-at-home moms have turned their passion for eating healthy and a love for baking into little slices of heaven right here in the Lakes Region.

Lizzie Smith, left, and Brittany Baizley are the stay-at-home
moms who own and operate The Daily Loaf Sourdough
Bakery serving the Lakes Region of Maine.
SUBMITTED PHOTO   
Brittany Baizley and Lizzie Smith are the entrepreneurs behind The Daily Loaf Sourdough Bakery, a popular home-based bakery that specializes in sourdough bagels and bread, cookies, and muffins, and featuring products that are dye-free, chemical-free and 100 percent organic. From locations at 21 Smith Ave. in Bridgton and 7 Gore Road in Raymond, The Daily Loaf Sourdough Bakery owners started their business by baking for family and friends, and now offer free delivery to customers throughout the area.

“For me it all boils down to the ingredients we use,” said Lizzie. “We connect with local organic farmers and use fresh herbs and clean ingredients, what we call ‘good for you’ food. We want to show everyone that eating healthy doesn’t have to be hard.”

The Daily Loaf Sourdough Bakery stands out from the competition because its products are made at home and feature locally grown ingredients, Brittany said.

“We are different because our products are locally made and use locally grown ingredients,” she said. “Everything we use comes from local farm stands including Southpaw Meat Market and from Morrell’s Farm Stand.”

The idea behind launching The Daily Loaf Sourdough Bakery business started when Lizzie became pregnant with her son, and while she was sick from Hyperemesis gravidarum throughout her entire pregnancy, she sought answers about her health.

“I took a long look at what we were eating and found it was filled with additives and pesticides,” Lizzie said. “I knew we had to cut that out and we had to bake our own bread.”

The longtime friends tinkered for a few months to find exactly the right recipes before deciding to offer their quality home-baked goods for sale to the public.

“What we make is quite simple,” Lizzie said. “The base is about three or four ingredients in all.”

With affordable pricing and convenient ordering available through text messaging, phone calls and Facebook messaging, The Daily Loaf Sourdough Bakery has built a loyal following and continues to grow.

“We have customers all the way from California that rave about our breads and bagels,” Brittany said. “People love it and it’s healthy form of carbs.”

They also now offer a “Monthly Sourdough Subscription” for one low set monthly price that provides a loaf of sourdough bread or a half dozen bagels every week delivered to your door and a bonus loaf or half-dozen bagels for free each month.

Reviews posted online for products offered by The Daily Loaf Sourdough Bakery are nothing less than exceptional.

“Not only were the maple bagels out of this world but the owners went out of their way to help me with my order. Wonderful service! It was hard to only eat one bagel! Can’t wait to try more.” Wendy M.

“The Daily Loaf is incredible! The owners are knowledgeable and passionate about making healthy, sourdough baked goods and helping customers find their favorite flavors!” Kathleen M.

“The best bagels I have had in a long time! I am used to NY style bagels – crunchy on the outside and chewy on the inside. And these bagels were all that and more! I cannot wait to order more. Delicious!” Charles G.

“We are addicted to The Daily Loaf! The bagels are outstanding. Soft on the inside and a nice crust on the outside. The sour dough artisan loaf is awesome too – we use it for everything- sandwiches, French toast, garlic bread, and homemade croutons. We’re able to freeze and use as needed - it thaws well and is still soft and delicious. There’s nothing better than bread with fresh ingredients and none of the bad stuff!” Barbara B.

Lizzie and Brittany recommend visiting their menu online for products and prices and because the holiday season is so busy to make sure they have what you want, they ask that you pre-order in advance. The Daily Loaf Sourdough Bakery products are also available throughout the Lakes Region including at Southpaw Meat Market in Raymond, at Windy Hill Farm Market in Windham and at the Milk & Honey Cafe´ inside the Refuge Church in Windham.

Visit them on Facebook at The Daily Loaf and send a message to place an order or you can call/text orders to 207-899-7594. <

Wednesday, November 27, 2024

Business Spotlight: TS Staging and Design

Based upon expert opinion, as interest rates continue to fall and the real estate market is poised to become red-hot again, sellers seeking a competitive edge and new homeowners looking to put their own stamp on a new place have creative local experts available to help. TS Staging and Design offers expert assistance to homeowners and may just turn out to be the best investment they’ve ever considered.

The TS Staging and Design team includes, from
left, Designer Amber Bouchard, Owner and
Co-Founder Theresa Bouchard, and 
Co-Founder and Lead Designer Stephanie
Eklund. SUBMITTED PHOTO 
TS Staging and Design provides an array of helpful services ranging from home staging to interior redesign, color consultation and Airbnb design. Company Owner and Co-Founder Theresa Bouchard, Co-Founder and Lead Designer Stephanie Eklund and Designer Amber Bouchard channel their creativity and use it to turn spaces beautiful through color, design, décor accessories, and proper room arrangement.

“Professional home staging is the primary part of TS Staging and Design. We also offer interior design for homeowners that wish to make changes to their existing home or investment properties and homeowners that have recently purchased a new home and want to make it their own with updates,” Theresa Bouchard said. “We believe all homeowners should have the opportunity to stage their homes to make them shine above the rest. Therefore, we offer packages that will fit any budget. Our priority at TS Staging and Design is to develop long-lasting professional relationships, superior customer service and curate designs to attract buyers or make homeowners fall in love with their homes again.”

Serving all Southern Maine, TS Staging and Design is excited to announce that it has purchased a new warehouse at 630 Roosevelt Trail in Windham and will hold its Grand Opening there in January 2025 celebrating the four-year anniversary of the company. The new facility will help the company continue to grow and improve services. It also has partnered with a local company, All-Haul Junk Removal and Recycling, to become their exclusive movers.

“It really puts us on a different level,” Bouchard said. “And it helps us tremendously to create designs that tell a story and attract buyers to all the properties we stage.”

Bouchard said with the real estate market predictions for the months ahead, staging can make a significant difference for homeowners which will help them sell their home fast with a financial award.

“According to the Real Estate Staging Association (RESA), staged homes can sell for up to 15 percent more than non-staged homes,” she said. “The investment in professional staging can yield significant returns for sellers in terms of final sale price. Over 85 percent of staged homes sell for their asking price or above, according to RESA.”

If that wasn’t enough incentive, a report issued earlier this year by the National Association of REALTORS® more than 82 percent of buyer’s agents said that staging helped their clients to better visualize the property as their future home.

“Staging gives buyers the emotional connection needed to envision how they would live in the space,” Bouchard said. “In this competitive real estate market, staging is essential. Staging is an investment, and statistics say the Return on Investment can be from 5 to 20 percent and 41 percent of buyers are more willing to tour a home in person after viewing staged photos they saw online.”

Working with real estate agents and sellers directly, TS Staging and Design stages spaces in homes for professional photos, open houses, and work with both occupied and vacant spaces. Residents looking to refresh their homes use TS Staging and Design for interior redesign expertise such as room layout and décor guidance based upon a client’s requirements and design aesthetic. TS Staging and Design also provides clients with a detailed proposal that includes their recommendations based on the discussion during the client consultation and an estimated cost of the project. They offer shopping services and all the final touches to make a client’s house a home.

“The homes we stage sell within days of being on the market,” Bouchard said. “Buyers often ask to purchase the staged home ‘as is’ which is a great complement to our work. We use beautiful furnishings and decor that are on trend. We offer excellent customer service and are approachable and friendly. Our designs tell a story and attract buyers to all the properties we stage.”

Bouchard said TS Staging and Design excels in building strong professional relationships with clients and listens to a client’s ideas while offering their expert advice to enhance their goals.

“Our small team loves what we do, and it shows in our work,” she said.

For more information about TS Staging and Design, visit www.TSstaginganddesign.com or call 207-400-9393. Find them on Facebook and Instagram at TS Staging and Design. <

Friday, November 22, 2024

Business Spotlight: Lake House Tavern

After creating a sensation with many successful restaurants and taverns over the years, Bob and Paula Coppersmith have opened Lake House Tavern in Windham and it’s rapidly becoming a go-to place for great food, fun and a cozy atmosphere in town.

Lake House Tavern is owned and operated
by Bob and Paula Coppersmith and 
strives to provide delicious fresh
meals at affordable prices and 
friendly and courteous service.
COURTESY PHOTO   
Located at 907 Roosevelt Trail, Lake House Tavern is a full-service restaurant, with meals to eat in or take out, and it also features a 14-seat full bar with ice cold beer, draft, cans, bottles, along with wine and cocktails.

“We offer a nice cozy friendly restaurant/tavern,” Coppersmith said. “It’s a place to come to and be able to chat with friends and neighbors and all others, kind of like Cheers. Prices are very competitive, and we have lowered prices on a lot of menu items especially the seafood. We strive to have the best quality food and the best service around.”

The menu focuses on the true essence of American cuisine. Whether you're in the mood for hearty sandwiches, fresh salads, or their signature Maine dishes, the Lake House Tavern menu is crafted to delight every palate. There are fried seafood favorites such as Haddock, Scallops, Clams, Shrimp and Crab Cakes, an array of popular sandwiches like Meatball Subs, Burgers, Chicken Club, Pastrami and their delicious Lobster Rolls. For dinner they offer Seafood Linguini, Chicken Parmesan, Steak, Pasta and Meatballs, and Blackened or Baked Haddock, among others.

“We offer the freshest of the fresh. We keep our overhead low so we can pass the savings on to our customers,” Coppersmith said. “We have a nice friendly staff, and the owners are always involved to make sure everything is going good, and customers are happy.”

The tavern has a nice variety of wine and mixed drinks and offers a range of weekday $5.00 specials including Margarita Monday, Ice Pik Tuesday, Wine Down Wednesday and Thirsty Thursday. Happy Hour is daily from 2 to 5 p.m.

Bob Coppersmith started lobstering with his brother, Bill Coppersmith, in the late 1970s. He went on to work at his brother Bill’s Fishermen’s Net Seafood Market on Forest Avenue in Portland and they later added a Fishermen’s Catch location in Raymond which Bill’s son Billy operates now.

Bob left to launch Bob’s Seafood around 2001 in Windham and that’s when his wife Paula got involved in the business. They had that business for about 10 years before selling when an opportunity arose to open Docks Seafood in South Portland. They operated that business for about eight years with a Docks Boathouse in Biddeford selling and cooking the freshest of the fresh seafood available.

They sold Docks Seafood in South Portland to one of their employees and it is still open today. When they sold Docks, Bob and Paula opened Coppersmith Tavern and Table on Route One in South Portland. That’s where they created a nice family friendly Cheers-like tavern and restaurant, selling it in November 2023. The opportunity arose to buy Franco’s Bistro and open Lake House Tavern in Windham, and the rest is history.

“Windham is what we call home. We have lived in Windham for 20-plus years with lots of family and friends that live here and have businesses here. We have family and friends that work here at the tavern and help out,” Coppersmith said. “We plan on staying here for a long time and making and creating a nice place for all to come and enjoy the best that Maine can give.”

Lunch specials are available at 11 a.m. daily and when summer comes around, owners are planning on adding an outside deck.

Online reviews are incredible.

“Finally got a chance to go in and see what everyone has been raving about. The tavern did not disappoint! Appetizers, the meal, drinks and service were all great. Definitely a welcome addition to the local area. Definitely going to be one of our new go-to spots.” ~ Brian Lawrence

“Great atmosphere and great food. It was quick to come out and was delicious. We had fried clams and crabmeat rolls and fries. Will definitely be back soon!!!”~ Donna Clark Kenison

“Great food and atmosphere.” ~ Ralph Gallagher

“I've been in a few times now, and the food has been excellent. I keep going back to the haddock sandwich, a generous portion of fish cooked perfectly with a light breading on a nice fresh bun with fries, it's hard to be. The Brussels sprouts and meatball apps that they have on the menu are so good!”~ Joe Mains

To learn more about Lake House Tavern, call 207-894-3020 or visit them online at www.lakehousetavernwindham.com. Follow them on Facebook under Lake House Tavern. <

Friday, November 15, 2024

Business Spotlight: Casco Bay Cremation Services

Caring for grieving families and a commitment to providing everyone with a lasting tribute to loved ones when a death occurs is the mission of Casco Bay Cremation Services.

Jeffrey Dobson owns and 
operates Casco Bay Cremation
Services and offers affordable
funeral services for families.
COURTESY PHOTO 
From its location at 68 Bishop St. in Portland, Casco Bay Cremation serves all Southern Maine from Lewiston to Kittery. The company is owned and operated by veteran funeral professional Jeffrey Dobson.

It provides funeral services and specializes in cremation services while also offering urns and other lasting memorial products. Its staff are highly experienced in arranging funeral services and can help families celebrate loved ones no matter what their religion, culture, or budget.

Because the company is locally owned and operated with no outside shareholders, Dobson has been able to keep costs low and affordable for the families who work with Casco Bay Cremation Services.

“For the level of service, we provide and for a provider that meets families in person or remotely, and also for a provider who provides the family with an urn for no additional cost, we are currently the most affordable in the Greater Portland Area,” Dobson said.

Casco Bay Cremation Services is the only provider that offers in-person meetings, and it also provides a basic wood urn or scatter urn for no additional cost and arrangements can be accomplished remotely or in-person for no additional charges.

Dobson has been a funeral professional for more than 15 years and he started working in Portland at a funeral home assisting the funeral directors there. That led him to go back to school to obtain his mortuary science degree.

“I personally spent six years working in the Portland area at a local funeral home before deciding to open my own funeral home in Arundel,” he said. “I recently noticed the cost in the Portland area increasing and wanted to use my ability to offer families an option that provides dignified and professional cremation services without those high costs, so in September, I opened Casco Bay Cremation Services.”

According to Dobson, a funeral professional is essential because they help families navigate the complex process of planning a funeral or memorial service for their loved one. They provide guidance, support, and expertise in areas such as arranging for cremations, obtaining necessary permits and certificates, and coordinating with other professionals involved in the funeral process. Additionally, he said they can help families make important decisions and provide emotional support during a most challenging time.

“We are truly family owned and locally operated. We have spent our entire life growing up and attending local schools,” Dobson said. “We don’t answer to outside investors, we answer only to the families that entrust their loved ones to our care. These families are truly our investors. We offer services of a full-service funeral home at a much more affordable cost. We do not sacrifice a high level of service for a lower cost. We believe a family should obtain the same professional services without the higher cost.”

For area families, it’s comforting to know that Casco Bay Cremation Services is available to help at any time of the day or night. When a loved one dies, all you need to do is make one phone call and from that moment on, they will take on the responsibilities of the physical care of your loved one, and the emotional care of those left behind.

Dobson said that he understands that everyone he serves has experienced a loss and comes to him looking for compassion, honesty and peace of mind.

“We want people to know that we provide the highest quality and dignified services while also offering the most affordable cost,” he said. “The quality of the services we offer is of the highest importance to area families and they will never sacrifice quality and compassion. The cost of the services should never be a factor in the quality of the services that a family receives. We are proud and honored to serve our community in a way that allows us to offer compassionate pricing and caring services.”

For more information about Casco Bay Cremation Services, call 207-747-8240 or visit them online at www.cascobaycremation.com. Find them on Facebook under Casco Bay Cremation Services. <

Friday, November 8, 2024

Business Spotlight: Octagon Cleaning and Restoration

When disaster strikes, it can be a confusing and difficult time trying to figure out how to properly restore your home or commercial property. You can feel confident calling upon Octagon Cleaning and Restoration to be of assistance in turning things around.

The Octagon Cleaning and Restoration Team stands ready 
to help restore your home or commercial property 
following a fire or natural disaster. COURTESY PHOTO
Located at 12 Roosevelt Trail in Windham, Octagon’s team of IICRC-certified and experienced professionals help take the stress, anxiety, and uncertainty of your unfortunate situation and return your life to normal as quickly as possible.

Octagon offers catastrophic storm damage solutions including addressing water damage restoration, mold removal, asbestos abatement, lead removal, fire and smoke damage, and it provides air duct cleaning for commercial properties. The company services Portland, Southern Maine, Western Maine, and Central Maine from its main office in Windham, and also has locations in Fairfield, Maine and in Barrington and Meredith, New Hampshire.

Robert York launched Maine Cleaning Services in 2002 and cleaned floors for local businesses. He quickly realized the need for restoration services as many businesses turned to him for answers when these disasters occurred. He became educated about restoration and remediation services and the company was transformed into Octagon Cleaning and Restoration and now has 50 employees.

York is a Maine-licensed master pesticide applicator for mold and bacterial treatments, an EPA-certified Lead Safe Renovator, certified in applied microbial remediation (mold remediation), water damage restoration, fire and smoke damage, and applied structural drying. He is also board certified for CMRS (Council-certified Microbial Remediation Supervisor) and a CIEC (Council-certified Indoor Environment Consultant).

“We are a locally owned family business. We are not a national chain or franchise,” said Robin Mullins, Marketing & Relationship Manager for Octagon Cleaning and Restoration. “Through our Octagon Gives Back program, we actively support our local communities by sponsoring youth programs and participating in chambers of commerce. We participate in community events like Trunk or Treats and ensure community members in need receive necessary restoration services. We also offer a five-year Workmanship Guarantee on water damage restoration and mold remediation projects, so clients can rest assured we will get the job right the first time.”

Mullins said Octagon’s experienced project managers will come and do a free initial site inspection for all projects and from that they will provide an objective and honest assessment of the scope of work needed.

“The most important thing to remember when disaster occurs is to move quickly to get the work done ASAP,” she said. “This will save both time and money. It's important to know who to call before disaster occurs.”

According to Mullins, Octagon technicians care about protecting the environment in performing their duties and use integrated electric vehicles in their fleet and solar power to offset their energy bills. They also deeply understand that disasters can be bewildering and overwhelming.

“Even though we face disasters every day, we know these events are devastating to our clients. That is why we offer a comprehensive service that puts our client firmly in control of their restoration journey,” she said. “With our swift and efficient response, we are always there to guide, communicate and answer questions throughout the entire process. After remediation, we’ll work with customers to determine what repairs are necessary to restore a property to its pre-damage condition. This could mean partnering with our sister company Octagon Construction & Energy for minor repairs, such as drywall replacement, or major reconstruction. Either way, our goal is to make your home or business look as if the damage never occurred.”

Through the years, Octagon Cleaning and Restoration has earned the trust of property owners, home inspectors, realtors, and a variety of building contractors in Maine and New Hampshire. They are A-plus rated by the Better Business Bureau and have hundreds of 5-Star reviews on Google.

Some of those reviews include:

“Octagon told me what they were going to do and when. They did what they said on time and within the estimated cost. The people were friendly and helpful. I would use Octagon again and have recommended them to my neighbors.” Doug Sax

“We used Octagon a few years back for an asbestos job that we had at our home. They were absolutely wonderful and easy to work with. The quote they gave us was reasonable and they even dealt with a few other areas that were found at no extra cost. We would recommend them to everyone!” Alexandra Carlson

“I had a great experience with Octagon when I was dealing with water damage in my kitchen! They make sure that it is being done correctly all through the process. Would use them again!” Brianna Palmer

The company is open 24 hours a day. Call for immediate assistance at 207-893-0002 or visit them online at https://octagonrestoration.com/. Find them on Facebook under Octagon Cleaning and Restoration. <